Privacy Policy

Effective Date: April 25, 2026

Clear Garment Group ("CGG," "we," "us," or "our") operates the CGG Enterprise Trust API platform at cleargarmentverify.com ("Platform"). This Privacy Policy describes how we collect, use, disclose, and protect information in connection with the Platform.

1. Information We Collect

We collect information in the following categories:

  • Account Information: When you register for the Platform, we collect your name, email address, company name, billing address, and payment information.
  • API Request Data: When you use our Services, we receive the data you submit through API calls, such as identity verification payloads, ledger records, and deposit details. We process this data solely to perform the requested service.
  • Usage Data: We automatically collect information about how you interact with the Platform, including API call volume, endpoint usage, response times, error rates, IP addresses, and timestamps.
  • Communications: When you contact us via email or other channels, we retain the content of those communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Platform and Services
  • To process API requests and return verification results
  • To manage your account, process payments, and send transactional communications
  • To monitor and analyze usage patterns to improve performance, reliability, and security
  • To detect, prevent, and respond to fraud, abuse, or security incidents
  • To comply with legal obligations and enforce our Terms of Service
  • To communicate with you about service updates, changes, and relevant product information

3. Data Retention

API request data is processed in real time and is not stored beyond what is necessary to complete the transaction and maintain audit logs. Audit log entries containing request metadata (timestamps, status codes, anonymized identifiers) are retained for 12 months. Account information is retained for the duration of the account relationship and for 30 days following termination, after which it is deleted unless retention is required by law.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service Providers: We engage trusted third-party providers to assist with infrastructure hosting, payment processing, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose information if required by law, subpoena, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect the information we collect. These measures include encryption of data in transit (TLS 1.2+) and at rest, access controls based on the principle of least privilege, regular security assessments, and continuous monitoring of our infrastructure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Portability: Request your data in a structured, machine-readable format
  • Objection: Object to processing of your personal information in certain circumstances

To exercise any of these rights, contact us at cs@cleargarment.com. We will respond to verified requests within 30 days.

7. International Data Transfers

The Platform is operated from the United States. If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our infrastructure is located. By using the Platform, you consent to such transfers. We implement appropriate safeguards for international data transfers as required by applicable law.

8. Cookies and Tracking

The Platform website uses minimal cookies necessary for site functionality. We do not use third-party advertising cookies or cross-site tracking technologies. Analytics data is collected in aggregate form to improve our services and does not include personally identifiable information.

9. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the email address associated with your account at least 30 days before they take effect. The "Effective Date" at the top of this page indicates the date of the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Clear Garment Group
Email: cs@cleargarment.com